What we automate · customer status update automation

“Where are we on this?” — answered before they ask.

Every schedule change produces three emails you didn't plan to write. Every customer who's waiting eventually asks. This agent watches your jobs and your calendar, drafts the update when something moves, and queues it for one approval — so the answer goes out the same day instead of the same week.

Request my free audit → See the live demo

What the agent does

Watches the jobs, not the inbox

It reads your job list, due dates and schedule. When a date moves, a delivery slips or a stage completes, it knows before anyone has to tell it.

Drafts the update in your words

A plain status note to the customer with the real dates and what changed — not a template with blanks. You set the voice once.

Answers the questions that come in

When a customer writes 'any update?', the agent drafts the reply from the current job data. You approve it; it goes.

Queues only real decisions

Routine updates wait for a tap. Anything that needs judgment — a customer who's unhappy, a date you can't hit — comes to you as a decision with the facts attached.

Proof, not promises

In our own back office this cadence runs operations-wide: status checks, reconciliations and document handling, about 144 items a week, with a person spending minutes a day approving and the rest of the day running the business.

Figures come off our own agent system's meter, running in production at an 80-person AS9100 precision CNC manufacturer. Results for your business are measured against a baseline your team countersigns — never promised in advance.

How it works for you

1. Audit — two weeks, remote

About three hours of your time. We map where the hours go, dollarize it, and rank what to automate first. You keep the 90-day roadmap whether or not you build. Free for five companies through December 1.

2. First agent — quoted up front

One agent, one fixed quote before we start. If the build comes in under it, you pay the lower number. It runs on a computer you control, in Shadow mode first, so you see every proposal before anything is live.

3. We run it with you

Monthly, per agent, first 90 days included. We watch it, repair it, and improve it; you approve what matters. Walk away any time and everything you own keeps working.

Not cookie-cutter software

Your columns, your views, your words for things. Each agent is built around how your business actually runs — that is the point, not a nicety.

Questions owners ask

Does it work with my scheduling software?

We've built against job-shop schedulers, spreadsheets and calendar systems. The audit maps yours; if it can't be read, we'll tell you that first.

Can it reply to customers on its own?

No. Every reply is a draft until a person approves it, and it can only address customers on your approved list.

What does the owner actually do each day?

Open the queue, read the drafts, approve or change them. Most owners are done in under ten minutes.

Free Back-Office Automation Audit — five companies, book by December 1.

Two weeks, remote, about three hours of your time. A 90-day roadmap you keep either way.

Request my free audit →

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